Zoho Desk Benefits
Zoho desk provides plenty of support options and channels that allows businesses to deliver excellent and timely customer service to their customers. This flexibility allows them to create stronger customer relationships.

Knowledge-Bases and Forums
With Zoho Desk, your clients and prospects won't have a problem searching for answers through knowledge bases that contains frequently asked questions and issues related to your products and services.
Forums, on the other hand, promotes interaction amongst the consumers to help each other by providing sound solutions and ideas based on their first-hand experience.