Customer context across all touch points.
Unlike other approaches that involve separate products, Zoho CRM Plus is a tightly integrated, all-in-one customer engagement suite. Give your customer-facing teams a 360-degree, contextual view of your customers across all touch points to provide a seamless and consistent experience at every stage of the customer journey.
Multichannel Engagement
Deliver a contextual and engaging customer experience across every customer touchpoint - including phone, email, live chat, surveys, social media and support tickets.
Inter-team Communication
Get more done together. Create a connected ecosystem for all of your teams to work together on client projects, marketing campaigns, and customer conversions.
Insights and Intelligence
To get a clearer picture of your customer, your data needs to work together. Collect, analyze and act upon your customer data across channels in real time.
Productivity
Your teams operate differently, but the end goal is the same. Boost team productivity and efficiency with customer-centric context for every activity.
Administration
Get your team up and running in no time. Systematically manage your teams with a centralized panel as they scale over time, and avoid the hassle of multiple payments.
Mobility
Zoho CRM Plus offers a full range of mobile apps to help your teams stay informed, flexible, ready to engage customers and make decisions on the go.
