SugarCRM Asterisk Integration
DEVTAC SugarCRM 7 - Asterisk is a Voice over Internet Protocol (VoIP) software integrated into the SugarCRM platform. CRM users can now make and receive phone calls without the traditional circuit transmissions of the PSTN (Public Switched Telephone Network), with the help of a soft client telephone or "softphone," like Zoiper. Softphones, like Zoiper, will provide you a low total cost of ownership (TCO). This integration is equipped to record all calls, incoming and outgoing.