SOFTWARE DEVELOPMENT & SUPPORT

We have expertise in customizing and supporting many CRM flavours. We have helped implement, build and support Sugar CRM across multiple verticals. Our main advantage, compared to other development teams, is that we are agile and focused on delivering great customer service.

Our project management is simple: We use Jira to help us manage projects and efficiently collaborate with team members. We work closely with the product owner to make sure the project is on track and that delays are minimized. We are experienced in both Git and SVN source code control tools.

Our software testing team conducts functional, exploratory, and regression tests to examine whether deliverables are functional according to the client’s specifications.


We have the following in-house resources:

  • SugarCRM Developers
  • SuiteCRM Developers
  • SalesForce Developers
  • PHP Developers
  • .Net Developers (C# and VB.NET) – Windows Forms, Silverlight, ASP.NET MVC, ASP.NET Web Forms
  • Mobile App Developers using PhoneGap and Ionic
  • Magento Developers
  • Joomla and WordPress Developers
  • Web Designers
  • Selenium Software Testers

We have expertise in the following open source frameworks:

Zend Framework
Laravel
CodeIgniter
Symfony
Doctrine (ORM)
Bootstrap

Jquery
Backbone.js
Node.js

Source Code Control Tools:

Git
SVN

We are using:

  • PHP Storm – integrated development environment (IDE) for PHP
  • Visual Studio 2013 – integrated development environment (IDE) for .NET
  • Navicat – MySQL Database development and management
  • Jira – Software Development Management tool using SCRUM or Kanban methodologies
  • Codeception and PHP Unit on Selenium – automated software testing frameworks
  • SVN or Git – source version control and repository
  • PhoneGap – Mobile application framework
  • Intel XDK – Mobile application emulator

Development Tools

Jetbrains PHPStorm – the solution providers uses this as the main IDE in developing most of the applications provided to other clients

Navicat – is the development tool used by DevTac for GUI administration of SQL Databases, including MySQL RDBMS

Jira Agile - the solution provider uses JIRA, from Atlassian, for tracking issues using Kanban methodology

Codeception – is a Full-stack Testing PHP Framework that is used by the solution provider for Acceptance, Functional and Unit testing

Project Management

The Agile approach consists of many rapid iterative planning and development cycles, allowing a project team to constantly evaluate the evolving product and obtain immediate feedback from users or stakeholders. The team learns and improves the product, as well as their working methods, from each successive cycle. After a streamlined planning, requirements definition and solution design phase is completed to get the project underway, iterations of more detailed planning, requirements, design, build and test take place in waves. This approach allows for immediate modifications of the product as requirements come into view.

We have integrated CRM platform to name a few:

  • PayPal
  • eBay
  • Contivio
  • Five9
  • QuickBooks online
  • in-house system
  • Facebook
  • RentalCars.com
  • Agoda.com
  • safarinow.com
  • travelstart.co.za
  • Magento CE
  • SMS Gateways (CDYNE, SMS Global, Synermaxx, Globelabs)

Developed / Developing the following Sugar CRM Plugins / Modules:

  • Devtac Customer Service WSS (lots of application not just for customer)
  • Devtac SMS Module (ad hoc messaging, 2-way messaging, blast send, campaign with opt out)
  • Event Management with RSVP
  • QuickBooks Online Plugin
  • Magento Plugin
  • EBay Plugin
  • Donations Plugin
  • Real estate property management with web site integration

SOFTWARE DEVELOPMENT & SUPPORT

We have expertise in customizing and supporting many CRM flavours. We have helped implement, build and support Sugar CRM across multiple verticals. Our main advantage, compared to other development teams, is that we are agile and focused on delivering great customer service.

Our project management is simple: We use Jira to help us manage projects and efficiently collaborate with team members. We work closely with the product owner to make sure the project is on track and that delays are minimized. We are experienced in both Git and SVN source code control tools.

Our software testing team conducts functional, exploratory, and regression tests to examine whether deliverables are functional according to the client’s specifications.


We have the following in-house resources:

  • SugarCRM Developers
  • SuiteCRM Developers
  • SalesForce Developers
  • PHP Developers
  • .Net Developers (C# and VB.NET) – Windows Forms, Silverlight, ASP.NET MVC, ASP.NET Web Forms
  • Mobile App Developers using PhoneGap and Ionic
  • Magento Developers
  • Joomla and WordPress Developers
  • Web Designers
  • Selenium Software Testers

We have expertise in the following open source frameworks:

Zend Framework
Laravel
CodeIgniter
Symfony
Doctrine (ORM)
Bootstrap

Jquery
Backbone.js
Node.js

Source Code Control Tools:

Git
SVN

We are using:

  • PHP Storm – integrated development environment (IDE) for PHP
  • Visual Studio 2013 – integrated development environment (IDE) for .NET
  • Navicat – MySQL Database development and management
  • Jira – Software Development Management tool using SCRUM or Kanban methodologies
  • Codeception and PHP Unit on Selenium – automated software testing frameworks
  • SVN or Git – source version control and repository
  • PhoneGap – Mobile application framework
  • Intel XDK – Mobile application emulator

Development Tools

Jetbrains PHPStorm – the solution providers uses this as the main IDE in developing most of the applications provided to other clients

Navicat – is the development tool used by DevTac for GUI administration of SQL Databases, including MySQL RDBMS

Jira Agile - the solution provider uses JIRA, from Atlassian, for tracking issues using Kanban methodology

Codeception – is a Full-stack Testing PHP Framework that is used by the solution provider for Acceptance, Functional and Unit testing

Project Management

The Agile approach consists of many rapid iterative planning and development cycles, allowing a project team to constantly evaluate the evolving product and obtain immediate feedback from users or stakeholders. The team learns and improves the product, as well as their working methods, from each successive cycle. After a streamlined planning, requirements definition and solution design phase is completed to get the project underway, iterations of more detailed planning, requirements, design, build and test take place in waves. This approach allows for immediate modifications of the product as requirements come into view.

We have integrated CRM platform to name a few:

  • PayPal
  • eBay
  • Contivio
  • Five9
  • QuickBooks online
  • in-house system
  • Facebook
  • RentalCars.com
  • Agoda.com
  • safarinow.com
  • travelstart.co.za
  • Magento CE
  • SMS Gateways (CDYNE, SMS Global, Synermaxx, Globelabs)

Developed / Developing the following Sugar CRM Plugins / Modules:

  • Devtac Customer Service WSS (lots of application not just for customer)
  • Devtac SMS Module (ad hoc messaging, 2-way messaging, blast send, campaign with opt out)
  • Event Management with RSVP
  • QuickBooks Online Plugin
  • Magento Plugin
  • EBay Plugin
  • Donations Plugin
  • Real estate property management with web site integration