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Despite living in a day and age when everything is ruled by technology, there are still a lot of ambiguity revolving it. If you are like me, your tech skills are probably limited to a few mobile apps, Word and Excel docs, and some tricks for Siri. And my knowledge when it comes to scripts and codes? 0 to none. Javascript, PHP they're a hybrid language to me. Read more...

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Customer data is the information that unveils your customers' buying behaviors and preferences, and how they're interacting with your brand. It’s a record of who your customers are, what they want, and the reason why they are buying from you. Read more...

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Within the community that SugarCRM had built over the years, they created a culture that is customer-centric. They are well aware of the vital role that a customer plays in the success of a business. They take their customers with high regard as they know that their lifeline is a thin rope being held up by the loyalty of their customers. Sugar promotes this best practice to their partners and business associations, encouraging them to have the same vision towards customer service. Read more...