Struggling with Mobile CRM User Adoption?

Friday, 10 February 2017 / Written by /

If you follow SugarCRM, you may remember we like to tout that Sugar is designed for the individual user, not just the management team. We take immense pride in offering a CRM that helps the users do their jobs better. What is even more heartening is when our customers and partners carry over that spirit and deliver a user-focused approach using our products. Read more...

Will 2017 be the Year of Mobile CRM?

Friday, 10 February 2017 / Written by /

Customer relationship management (CRM) software is undergoing an evolution, thanks to demand for innovation in an industry that is ready for change. Case in point: Gartner reported that CRM software sales reached $26.3 billion in 2015 — up 12.3 percent from 2014. Now, combine this with recent data collected by Strategy Analytics, which points to an expected increase in the global mobile workforce — 38.8 percent of the total workforce in 2016 to 42.5 percent in 2022. The confluence of these two data points indicates one thing for 2017: greater expectations for mobile CRM — next year and beyond. Read more...