If you follow SugarCRM, you may remember we like to tout that Sugar is designed for the individual user, not just the management team. We take immense pride in offering a CRM that helps the users do their jobs better. What is even more heartening is when our customers and partners carry over that spirit and deliver a user-focused approach using our products. Read more...

Customer relationship management (CRM) software is undergoing an evolution, thanks to demand for innovation in an industry that is ready for change. Case in point: Gartner reported that CRM software sales reached $26.3 billion in 2015 — up 12.3 percent from 2014. Now, combine this with recent data collected by Strategy Analytics, which points to an expected increase in the global mobile workforce — 38.8 percent of the total workforce in 2016 to 42.5 percent in 2022. The confluence of these two data points indicates one thing for 2017: greater expectations for mobile CRM — next year and beyond. Read more...