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Amazon has bought a US firm that makes high-tech doorbells in a move expected to help the online retailer improve how it delivers parcels. Ring makes doorbells that record live videos of customers' doorsteps, then sends the videos to their smartphones. The doorbell could help Amazon customers trust its new service. Read more...

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The Spheres, Amazon's trio of steel-and-glass greenhouses crammed with more that 400 different plant species, will officially open on Monday. While Amazon (AMZN) has been conducting a public search for its next headquarters, the company was also putting the finishing touches on its original home base in downtown Seattle. Read more...

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Amazon.com Inc will open its checkout-free grocery store to the public on Monday after more than a year of testing, the company said, moving forward on an experiment that could dramatically alter brick-and-mortar retail. The Seattle store, known as Amazon Go, relies on cameras and sensors to track what shoppers remove from the shelves, and what they put back. Read more...

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Betsy Sanders, an author of the best-selling book entitled Fabled Service: Ordinary Acts, Extraordinary Outcomes, said that "Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions." Read more...