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MANILA, Philippines — Philippine economic growth is expected to further rise to 6.8 percent this year and 6.9 percent in 2019 from 6.7 percent in 2017 as the country enters “a golden age for economic growth,” the Asian Development Bank said yesterday. Read more...

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Despite being very competitive in the field of technology and innovations, the Philippines is yet to embrace Customer Relationship Management system fully. Most of the business firms are still using Excel files and post-it notes in organizing their customer data and product inventories. Read more...

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The Philippines is probably one of the major outsourced workforces in the world. Big companies in the US and Australia nested their contact centers here, and many other BPO industries are booming. However, surprisingly not too many people know that a CRM system powers their workflow, even those people who work in a BPO. Read more...