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In the year 2006, DEVTAC was only a mental picture, a brewing idea not quite ready to be placed in a cup to fuel a day. But it was there, with fire gently flickering and silently stirring.

The Philippine CRM environment was just a concept that tech aficionados were brainstorming over, considering if it is an idea worth taking action in. It became a concrete idea when the BPO industry settled in and blew the Philippine economy by storm. Read more...

Your Business Can Benefit From CRM

Monday, 12 March 2018 /
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Customers are one of the most vital components to a business as they bring in profit and opportunity. The more a business focuses in customer satisfaction, the higher the success rate would be. Businesses of either large, medium or small scale has to manage their customer relations effectively to deliver quality services that can meet the customers' expectations. Read more...

Use Your CRM to Its Maximum Potential

Thursday, 08 March 2018 /
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If you're not sure what your CRM software can do for your business, fear not. You belong to the 80% of the population of the competitive market that has employed a CRM software but is not yet aware of the many benefits the system has. Most businesses acknowledge that a Customer Relationship Management system is a must-have for an organization, and although they might already be fully equipped with one, they are not maximizing its full potential. Read more...

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Personalized marketing has improved the rates of customer retention. With tools readily available, businesses can quickly and directly reach out to customers and provide tailor-fit interactions and resolutions. But to maximize the benefits of personalized marketing, a database fully stocked with customer information is required. Read more...

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It suddenly dawned on you that managing your business, on top of all the other personal things you have to attend to, has gotten more tedious and overwhelming. It requires a lot of your attention, and there are always challenges along the way. You're probably thinking, "Wouldn't it be nice if there were more than 24 hours in a day so you can do more?" Read more...

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If you're an Iron Man fan, you'd probably know that Tony Stark has an ultra-awesome armor that makes him practically invincible. Now, imagine all the Mark suits Stark has ever built. Each version is a piece of genius, always better than the last. It is conglomerated from smaller machines and combined into one mighty beast that will allow him to fly, fight and stay alive. At the same time, the smaller machines (like his robot hand, for example) will still function independently whether or not it is attached to his body armor. This Avenger hero is probably not the best visual representation of how Customer Relationship Management tool works, but I believe it is very relatable. Read more...