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Most of the companies who employed a CRM software are not getting the desired result from their system. When they heard the benefits of the CRM solution and how it could skyrocket the success of their business, they were so excited to adopt it without studying it well. Read more...

I feel like I just discovered that my favourite old-time movie star became a broken, shambling, drink-soaked and bitter old person. It’s a time for remembering them as they were in their prime and for regretting that they never always shone as brightly as they once did. Read more...

In the first part of this series, the focus was on People. In Part 2 of the series we shed some light on process; what those people should do and how they should do it. For those of you who know me have an inkling for what is coming next <drumroll please> technology. The guiding principle is simple, technology should always be to support people and process Read more...

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CRM (Customer Relationship Management) systems are well-known to give companies an all-inclusive database full of relevant customer data and information. This means giving everybody in the organization a unified view of the relationships, resulting in better customer services, a better customer experience, and a beneficial relationship with the customer. So CRM has become an imperative component that will help organizations of all sizes and industries achieve business objectives. Read more...

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The Mobile Phone Industry is one of the fastest growing industries in the world. Everywhere you go, you’ll see a mobile phone, and almost everyone you meet – even young people -- has a mobile phone. It has become a mainstay in our lives. Leaving home without your mobile phone is almost like leaving a part of yourself at home. Probably 90% of mobile phone users have their mobile phones within arm’s reach all the time. And there’s a reason for that: mobile phones have made so many things in our lives easier. It’s made communication so much easier -- accessing information no matter where you are isn’t impossible anymore, organizing your day won’t be so hard, and it’s much easier to stay connected with everything around us, whether its people, events or something you’re passionate about. Read more...

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The Mobile Phone Industry is one of the fastest growing industry in the world everywhere you go you’ll see a mobile phone almost everyone you’ll meet has a mobile phone. It has become a mainstay in our lives, leaving home without your mobile phone is almost like leaving a part of yourself at home. Probably 90% of mobile phone users have their mobile phones within arm’s reach all the time. And there’s a reason for that, mobile phones have made so many things in our lives easier. It’s made communication so much easier, accessing information no matter where you are isn’t impossible anymore, organizing your day won’t be so hard, and staying connected with everything around us whether its people, events or something you’re passionate about. Read more...